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FAQ

 

How long will my order take to arrive?

Orders are processed and prepared to be shipped within 1-2 business days. Total delivery time for our GARDEN GROW BAGS is between 5-7 business days to most US locations with standard shipping option. Premium 2-4 days shipping is available at additional cost and can be selected at the checkout. Delivery time for International (Non-US) locations may take from 1-3 weeks from the time of purchase unless specified differently. Sometimes we have Special Sales with Priority International Shipping e.g.  8-12 days shipping.

How does shipping work?

Amazing Garden works with global merchants and handmade artisans in order to provide you with the best prices and the most awesome products. This means that your order is shipped from different US and Worldwide locations.  
Because we occasionally ship directly from our Non-US partners overseas, your item may take 1-3 weeks to arrive. If you buy different items it is most likely that you will receive more than one package. All US orders are shipped next day and the longest transit time is up to 7 days unless there is a major Holiday and our Shipping Partners are processing deliveries. 

Please do not worry if it does not show up immediately. And yes, we do provide a tracking number.

How can I return an item?

For any returns or refunds please see our Refund/Return Policy. If you need further assistance, please contact our support team by sending an email to: support@amazinggarden.net or call our direct line at: 1-800-899-6001.

How long will it take for you to reply to my message?

We do our best to respond to all inquiries within 2-4 hours, but please allow up to 24 hours especially on weekends or holidays.